Refund Policy

Non-Delivery

If you paid for a product and it was not delivered — whether it was an instant-delivery item that failed, or a manual-delivery item that never arrived — you are entitled to a full refund to your wallet balance, or manual delivery of the correct item at our discretion.

Incorrect or Non-Working Data

If the account/data you received doesn't match the listing (wrong platform, incorrect credentials, or the account is immediately unusable through no fault of your own), open a dispute from your Orders page within a reasonable time of delivery. Our team will review the case and, once confirmed, issue a full or partial refund to your wallet depending on the situation.

How Refunds Are Paid

Approved refunds are credited back to your SOCIALSTOCKER wallet balance in USDT and can be used toward any future purchase, or requested as a withdrawal by contacting support.

What Isn't Covered

Refunds are not issued for accounts that were working correctly at the time of delivery but were later suspended, banned, or restricted by the platform (Instagram, Gmail, etc.) due to how the account was used after purchase, since this is outside our control.

How to Request a Refund

Open a dispute from the relevant order in your Orders page, or reach out via our Contact page. Our team typically responds within 24 hours.

See also our Terms of Service for full purchase terms.